Privacy Policy – Medilex

Last Updated: October 9, 2026

At Medilex, accessible at https://medilexstore.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information when you use our website or purchase our products:

• Personal Information: Your name, phone number, email address, billing address, and shipping address.

• Order Information: Products purchased, order details, and delivery information.

• Technical Information: IP address, browser type, device information, and website usage data.

• Communication Information: Information you provide when contacting our customer support team.

2. How We Use Your Information

We use your information to:

• Process, confirm, and deliver your orders.

• Provide order updates and customer support.

• Improve our website, products, and shopping experience.

• Prevent fraud and unauthorized transactions.

• Comply with applicable legal obligations.

3. Payment Information

Payments are handled through the payment methods available on our website. We do not intend to store complete payment card details on our own systems. Third-party payment providers may process payment information according to their own privacy policies.

4. Sharing Your Information

We may share necessary information with trusted service providers, including delivery companies, payment providers, website hosting services, and technical partners, to operate our business and fulfill orders.

We may also disclose information when required by law or necessary to protect our legal rights.

Medilex does not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity, and measure marketing performance.

You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us with questions about how your information is collected and used.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Medilex is not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by law. If you believe a child has provided personal information inappropriately, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements. Updates will be published on this page with a revised date.

12. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Brand Name: Medilex
Website: https://medilexstore.com
Email: medilexhealtcare67@gmail.com
Business Address: F-8/9, Farid Center, Eid Gah Road, Peshawar, Pakistan.

By using our website, you acknowledge that you have read this Privacy Policy.