Terms of Service – Medilex

Last Updated: October 9, 2026

1. Overview

Welcome to Medilex. These Terms of Service govern your access to and use of our website, https://medilexstore.com, and the products and services offered through it.

By visiting our website or purchasing from us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

In these terms, “we,” “us,” and “our” refer to Medilex, while “you” and “your” refer to the customer or website visitor.

2. Eligibility and Website Use

By using this website, you confirm that you are legally permitted to make purchases and use our services under applicable law.

You agree not to use our website for any unlawful purpose, attempt unauthorized access, interfere with website security, or misuse our services.

3. Products and Information

Medilex aims to provide accurate product descriptions, images, prices, and other information. However, product images may vary slightly from the actual packaging, and minor presentation differences may occur.

We reserve the right to correct errors, update product information, or discontinue products at any time, subject to applicable law.

4. Orders and Acceptance

When you place an order through our website, you agree to provide accurate and complete contact, delivery, and order information.

Placing an order does not automatically guarantee acceptance. We reserve the right to refuse or cancel an order in cases such as suspected fraud, inaccurate information, product unavailability, or pricing errors, subject to applicable law.

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Return and Refund Policy.

5. Prices and Payments

All product prices are displayed on our website in the stated currency and may be changed without prior notice.

Available payment methods will be displayed during checkout. You agree to provide accurate payment information and complete the payment process using your selected method.

For cash-on-delivery orders, payment must be made according to the delivery arrangements communicated to you.

6. Shipping and Delivery

We aim to deliver orders to the address provided at checkout within the estimated delivery timeframe.

Delivery times may vary because of location, courier availability, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details and being available to receive their orders.

Please refer to our Shipping Policy for additional information about delivery charges, timelines, and procedures.

7. Returns, Replacements, and Refunds

Eligible returns, replacements, and refunds are handled according to our Return and Refund Policy.

Customers should review that policy before placing an order to understand the applicable conditions and procedures.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

8. Health and Product Disclaimer

Medilex may offer healthcare, skincare, supplement, and personal care products. Product information on our website is provided for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always read product labels and follow the directions provided. Consult a qualified healthcare professional when appropriate, particularly before using supplements or healthcare products if you have an existing medical condition, take medication, or are pregnant or breastfeeding.

Do not discontinue prescribed medication or treatment based solely on information found on our website.

Individual results may vary. We do not guarantee specific health or cosmetic outcomes unless expressly stated and supported as required by applicable law.

9. Intellectual Property

All website content, including text, logos, graphics, product images, designs, and other materials owned by or licensed to Medilex, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services, including payment processors, courier companies, website applications, and external links.

We are not responsible for the independent practices of third-party providers. Their services may be subject to their own terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Medilex shall not be liable for indirect or consequential losses arising from the use of our website or temporary service interruptions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy at https://medilexstore.com.

13. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be published on this page with an updated revision date.

Your continued use of the website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

14. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws of Pakistan. Any disputes shall be handled by the competent courts or authorities having jurisdiction under applicable law.

15. Contact Information

For questions regarding these Terms of Service, please contact us:

Brand Name: Medilex

Website: https://medilexstore.com

Email: medilexhealtcare67@gmail.com

Business Address: F-8/9, Farid Center, Eid Gah Road, Peshawar, Pakistan.